The website Tech Target recently published an article called “Oracle Taleo integration progressing well despite some customer pain” in which OHUG Executive Vice President Ann Hansen was interviewed. Below is an excerpt of the article:
"Hansen said the fact that Taleo support is more systematic is a positive development. 'What I've seen change thus far [since the acquisition] are operational things like support and contracting, and seeing those become integrated as one Oracle support and contracting process,' Hansen, a Taleo and PeopleSoft user, said. 'That's been beneficial to me in that I'm doing one set of processes across the HCM suite versus two separate sets of processes.' She added that since a group of people is typically involved in HCM support issues at her company, having one consistent, streamlined process saves time."