Introduction and New Book

Phil Simon

Introduction and New Book

My name is Phil Simon and I just joined this site.
I wanted to introduct myself to everyone. I just published my first book, "Why New Systems Fail."

Book Summary
What does a Fortune 500 manufacturing company implementing a multimillion dollar enterprise resource planning (ERP) system have in common with a 150 employee marketing firm that built a proprietary customer relationship management (CRM) system? In each case, the organization failed to activate and utilize its system as initially conceived by senior management.

These two organizations are hardly alone. On the contrary, research indicates that more than three in five new systems fail.1 Many miss their deadlines. Others exceed their initial budgets, often by ghastly amounts. Even systems activated on time and under budget often fail to produce their expected results and almost immediately experience major problems.

While the statistics are grim, there is at least some good news:

These failures can be averted.

Organizations often lack the necessary framework to minimize the chance of system failure before, during, and after system implementations. Why New Systems Fail provides such a framework with specific tools, tips, and insight from the perspective of a seasoned, independent consultant with more than a decade of related experience.

The book examines in great detail the root causes of system failures. Detailed case studies, examples, and lessons from actual system implementations are presented in an informative, straightforward, and very readable manner. More than a theoretical or technical text, the book offers pragmatic advice for organizations both deploying new systems and maintaining existing ones.

For more information, go to: