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Oracle Solution Central 

We Have Your Answers at Oracle Solution Central

Oracle Solution Central is open 10:00 a.m. - 4:30 p.m. Monday, June 10 and Tuesday, June 11, and 10:00 a.m. – 3:00 p.m. on Wednesday, June 12 in the Fort Worth 4 Ballroom. We have consolidated all of your Oracle Solutions into one location, where you can find Support Central staff for all product lines, as well as access to our new EBS Proactive, Customer Cloud Connect, and the HCM Cloud Center of Excellence (COE).

We have the Oracle Leadership team (HCM Support and HCM Cloud Development) of managers here to discuss your crucial milestones, your intentions to upgrade or configure Oracle HCM products. We can provide heightened monitoring and engagement for a successful milestone. We are here for any ad-hoc presentations, or discussions that you would like to initiate on your OHUG trip.

Support Central Engineers: Here to Help You Succeed

Let us help you solve problems without having to log a Service Request. We can help you streamline and simplify your daily operations or reduce your risks. We can show you how to maximize up time, and lower your organizations costs through preventative maintenance. Learn about Oracle HCM Cloud or our new tools and processes that get you answers faster; such as analyzers and patch wizards. Check out the Product Information Centers, Blogs, Communities, and My Oracle Support searches tips and tricks.

Stop by and meet a Support Engineer that you may have worked with on a past Service Request. Get an explanation for a product area that you may have more questions on. Oracle Support is ready to help you with the Oracle HCM applications that you rely on to run your business.

EBS Proactive: Here to Help You with Proactive Solutions

Stop by and ask us about proactive ways to assist your business when working Oracle E-Business Service Request. Come see a presentation on proactive measures such as Analyzers and Information Centers.

HCM Cloud COE:

Join the HCM Cloud Development team’s Center of Excellence members in the Solution Central room (Fort Worth 4 Ballroom). We will host discussions, be around to answer questions, and generally point you in the right direction. Let us help you maximize your Cloud implementation experience.

Cloud Customer Connect:

In the Solution Central room (Forth Worth 4 Ballroom), you will also be able to find Heather Hagedorn, the HCM Cloud content moderator for the Cloud Customer Connect online community. She can help you sign up for an account if you don’t have one already, figure out your SSO if you do already have one and forgot, show you how to subscribe to your favorite forums and conversations, log ideas, and connect with other cloud users. Get points for joining the conversation and sharing your expertise on this fast growing community.